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Frequently Asked Questions

Answers to common questions about dryer drums that won't spin or make noise.

Why does my dryer run but the clothes don't tumble?

When the motor runs but the drum doesn't turn, the drive belt has most likely snapped or slipped off. The motor spins freely without moving anything, which is why you hear it running and see nothing happening inside.

Is it safe to keep using a dryer that squeals or thumps?

It's best not to. A squeal or thump means a belt, roller, or bearing is wearing out, and continuing to run it can damage the parts around it and make the repair bigger. Stop using it and have it checked.

Why does my dryer make a loud noise only when it's empty?

With no clothes to cushion it, the drum's rollers and support parts are easier to hear. A rhythmic thump with an empty drum often points to a flat spot on a worn roller or a loose part, while a scrape can mean something is rubbing the drum.

Dryer not tumbling or too loud?

Our licensed Los Angeles technicians can find the real cause fast, backed by a 90-day labor warranty.

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