Privacy Policy & Terms of Use
1. Privacy Policy
1. Introduction
Welcome to TopFix Repair LLC ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website (topfixrepairla.com) or use our services.
2. Information We Collect
We collect minimal personal information necessary to provide our appliance repair services. This includes:
- Personal Identification Information: Name, Phone Number, and Zip Code.
- Service Details: Information regarding the appliance type and issues to facilitate the repair.
3. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies, including Google Analytics and Meta (Facebook) Pixels. We use these tools to analyze website traffic, understand user behavior, and serve targeted ads. You can manage or disable cookies through your browser settings.
4. How We Use Your Information
We use the collected information strictly for business purposes:
- To schedule and fulfill appliance repair services.
- To communicate with you regarding your service request.
- To send SMS notifications and promotional messages specifically related to our appliance repair services.
5. SMS Communication Policy & Data Sharing Restrictions
By providing your phone number, you consent to receive text messages from TopFix Repair LLC.
- Strict Privacy for SMS Data: We strictly DO NOT sell, rent, or share your phone number or personal data with third parties or affiliates for marketing purposes. SMS consent is not shared with any third party.
- Opt-Out: Reply "STOP" to any message to opt out of SMS communications.
6. California Privacy Rights (CCPA)
California residents have the right to request access to their data and to opt out of the "sale or sharing" of personal information. While we do not sell your data for money, the use of advertising pixels may be considered "sharing" under California law. You may exercise your rights by contacting us at the email below.
7. Contact Us
Business Name: TopFix Repair LLC
Address: 612 Kings Rd Apt 302, West Hollywood, CA 90048
Email: topfixmanagement@gmail.com
Phone: 424-234-6210
2. Terms of Use
1. Acceptance of Terms
By accessing our website or booking a service with TopFix Repair LLC, you agree to these Terms of Use.
2. Services and Payments
- We provide repair services for household appliances.
- Payment Methods: We accept Cash, Credit/Debit Cards, Zelle, and Square.
- Payment Due: Payment is due upon completion of the service unless otherwise agreed upon.
3. 90-Day Labor Warranty
- We provide a 90-day warranty on the labor for completed repairs.
- This covers the labor performed for that specific repair.
- The warranty is void if the appliance is tampered with by a third party or if the issue is unrelated to the original repair.
4. Communications
By submitting your information, you agree to receive calls and SMS messages related to your service. Standard message and data rates may apply.
5. Limitation of Liability
TopFix Repair LLC shall not be liable for any indirect or consequential damages arising from the use of our services. Our liability is limited to the amount paid for the service.
6. Governing Law
These terms are governed by the laws of the State of California.
7. Contact Information
Office Address: 612 Kings Rd Apt 302, West Hollywood, CA 90048
Email: topfixmanagement@gmail.com
Phone: 424-234-6210