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Frequently Asked Questions

Answers to common questions about gas burner problems.

Is it normal for a burner to click before it lights?

Yes. The igniter sparks for a second or two while the burner lights. Clicking that continues after the flame is on, starts by itself, or happens without the burner ever lighting is not normal and is worth checking.

Can I keep cooking if the flame has yellow tips?

Brief orange flickers from dust or a splash of salt are harmless. A flame that stays yellow or orange, or leaves black soot on your cookware, is burning incompletely and can produce carbon monoxide. Stop using that burner until it has been inspected.

Why does my stove click after I clean it?

Most often it's moisture on the burner or igniter, or a burner cap that wasn't put back flat. Let everything dry completely for several hours and make sure the cap is seated correctly. If the clicking continues once it's dry, the igniter or its switch may need attention.

Burner clicking or flame looking wrong?

Our licensed Los Angeles technicians can inspect it and make it safe fast, backed by a 90-day labor warranty.

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